Corporate Careers

Manager, National Business Development

By August 18, 2022 No Comments

“Always our best food, made especially for you.” Pizza Pizza’s mission is to make each and every occasion with us an enjoyable and memorable experience for both our customers and our team members.

Pizza Pizza is Canada’s favourite pizza chain for a lot of reasons, but the most important one is our people. Before that box ever arrives at your door, a diverse team of talented people make it happen, from the head office to the kitchen counter. 

The Manager, National Business Development role is to ensure all aspects of franchise sales and restaurant development growth requirements are met nationally with a focus on areas that don’t typically meet our Traditional format. This includes the planning and execution of new restaurant growth nationally from location and site selection, franchise sales, real estate leasing support and collaboration, restaurant construction support and collaboration, restaurant conversions support and collaboration, general local troubleshooting and grand opening support. In addition to new growth, the role will also be responsible for all ongoing and regular franchising transactions in the region such as resales, share transfers, corporate sales, surrenders and potential closures.  This role reports into the Director, Franchise Sales and Development and collaborates closely with the Vice President of Operations & NTS.

Responsibilities:

Strategy & Planning

  • Collaborates with senior leadership to determine growth targets on a 12 month, 24 month, and 5 year outlook
  • Collaborates with the GIS team and Operations team to determine the most viable new restaurant location opportunities across Canada using appropriate data and analytics 
  • Collaborates with the GIS team to map out new growth plans and the timelines on which to deliver
  • Communicates growth plans and ongoing development progress to all key stakeholders nationally
  • Collaborates closely with the other Regional Franchise & Development Managers and Directors regarding opportunities in their areas

Franchise Sales

  • Accountable and Responsible for executing franchise sales transactions for  locations in Ontario, Atlantic and Manitoba.  Collaborates closely with the Regional Franchise & Development Managers and Directors for sales transactions in Western Canada and Quebec
  • Sales focus will be on areas suitable for non traditional formats which may include but not be limited to small towns, retail partners, gas stations/travel centres, entertainment partners etc.
  • Formats types could include new builds, conversions of existing pizza competitor operations, new licensee opportunities etc
  • Cost containment of the initial capital investment will be critical as sales volumes for these opportunities tend to be less than Traditional stores 
  • Works with Franchising support staff and Operations to ensure a robust pipeline of leads and candidates to meet the ongoing recruitment needs of the region
  • Conducts all key aspects of the Franchise sales process including but not limited to relationship management, interviewing, proper disclosure management, arranging secondary interviews with other key stakeholders, negotiation of key terms, requisitioning of all final documents from franchising support staff (Franchise Agreements, Operating Agreements, GSA, Sublease, Banking Agreement, Asset Sale Agreement), discusses and clarifies agreements with candidates and or their lawyers, proforma and cash flow production and communication, finance support and fee collection, changeover notifications and other general candidate support
  • Partners with operations to troubleshoot and solution for ongoing franchising related issues (Renewals, OB, Defaults, FA violations, requests for support and subsidy, financial management solutions ect)

Real Estate Support Responsibilities

  • Collaborates closely with internal real estate team representatives, external brokers, and potential franchisees regarding location and premise requirements
  • Acts as a local “feet on the street” support to the RE department
  • Gains consensus with key stakeholders on final site selections
  • Ensures that LOIs are submitted on a timely basis to keep pace with growth targets, or imposes appropriate construction timelines on franchisees managing their own real estate and or construction
  • Ensures that real estate representatives are getting final leases signed off on the appropriate timelines
  • Troubleshoots local issues with landlords 

Construction Support Responsibilities

  • Collaborates closely with internal construction team representatives, external contractors and vendors regarding overall project management 
  • Acts as a local “feet on the street” support to the construction department
  • Ensures key project milestones are being met and are progressing in a timely manner (building permits, equipment delivery, installation, inspections ect)
  • Monitors project quality control and reports issues back to the construction department
  • Troubleshoots local construction issues with contractors, landlords and vendors where appropriate 

Miscellaneous

  • While the initial focus is on the growth and management of Ontario, Atlantic and Manitoba this individual will support other Franchising and Development team members to drive growth across all regions of Canada especially where national partnerships may be involved
  • While the initial focus is on areas not necessarily served by Traditional locations this individual may be involved in Traditional restaurant sales too where appropriately deemed by the Director of Franchising 
  • General business troubleshooting and support
  • Other duties to be assigned as are reasonable to support the business and local market

Requirements:

  • 5-7 years in sales/revenue generation experience preferred
  • Experience in cold calling, franchise sales, deal closing
  • 5-7 years of Management experience
  • Ability to follow long sales deals through to completion.
  • Ability to quickly comprehend the Organization’s processes and system’s utilization
  • Adaptable work style with the ability to communicate effectively with various personalities and cross functionally in the organization
  • Strong organizational skills and must be able to maintain detailed records of sales activity
  • Strong working knowledge of MS Office (Outlook, Word, Excel, PowerPoint, Access) and
  • Superior people skills and talent assessment skills
  • Proven exceptional customer service skills
  • Well-developed time management skills
  • Bilingual English/French preferred 

Send your resumé to tsousa@pizzapizza.ca with MNBD-Aug 22 in subject line.

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